It is norm these days to record telephone conversations especially for offices involve in public service, customer service (such as insurance) and financial companies (such as stock traders and banking).

It is called Telephone Voice Recording System or also known as Voice Logger System. Voice logger System is a highly reliable system, cost effective and is a telephone voice recording solution for all types of business to record telephone conversation.

It is used to record conversation (audio file) from telephones to computer’s hard drive or removable media for monitoring purposes. The recorded files can be converted to wav format for playback using window media player.

The voice logger system can be applied in these situations

• To record telephone conversation on business discussions
• To record telephone calls at call centres
• To record order taking for fast foods companies
• To record telephone conference
• Call handling and monitoring
• For the reason of security, safety and self-protection.