For making and receiving phone calls in a business or other organizational setting, private branch exchange (PBX) systems have long been the preferred option. PBX systems typically enable businesses to communicate with people both inside and outside their organization using analog, digital, and internet protocol phones.

PBX phone systems are popular because they provide increased scalability and flexibility, cost savings, self-ownership and self-control, better security, greater personalization, organization-wide communication, and numerous other advantages. The best PBX systems include many phones, business hours, extension dialing, call tracking and monitoring, HD phone calls, call forwarding, call recording, custom voicemails, call queues, international and local lines, music on hold, desktop and mobile apps, and a variety of other features.

These systems are appropriate for a wide range of businesses, from large corporations to small and medium-sized businesses. If you’re looking for a new phone system for your business, you might think about a PBX solution.