A cloud phone system also referred to as a cloud PBX, hosted PBX, virtual PBX, or hosted phone system is a VoIP phone system that is accessible via a cloud-based IP network. It is entirely delivered and managed over the Internet, reducing upfront investments in telecommunications infrastructure.

Running the phone service in the cloud has numerous benefits, including lower monthly business phone costs and increased mobility for remote workers. Cloud-based phone systems are significantly less expensive than traditional on-premises phone systems.

This is a no-brainer if you want to reduce your communication costs. IP phone services are easy to integrate into a company’s existing infrastructure. With IP phone services, faxes can be sent via email and credit card data travels much faster through the network. Since everything is faster, workforce productivity will grow exponentially.

Many businesses are planning to build a remote workforce as working from home becomes more prominent. Traditional phone systems, with their outmoded PBX systems and uncoordinated wiring, simply cannot meet today’s demands. 

Remote work capabilities are available right out of the box, with no complicated setup required. If one’s firm prefers, they can use VoIP desk phones instead of traditional desk phones. Individuals can also allow them to download a business phone app to get started. It’s entirely up to oneself.