One of the most important thing or equipment or tools in an office is a telecommunication system, i.e keyphone system. Must have. You should invest in the best product that suits your business needs. You may want to consider brand, features of the equipment (telephone), quantity and not forgetting, the cost.

Another issue to consider is whether you might need to upgrade the system in the next few years, with the growth of your company.

For a small businesses located in one building, the ideal choice is to use a keyphone system. The keyphone system works like a traditional phone but with added features whereby you can transfer calls among employees/colleagues. You can also do conference call besides conveying messages and transferring information to one another.

The standard features for key phone system are:

• make and receive calls
• placing calls on hold
• call log
• caller-ID display
• voicemail
• auto attendant.

Do think about it because be it small, medium or large scale enterprise, every organisation needs an effective and clear mode of communication to express thoughts, convey messages, setting an appointment and many more.

Do not fear because the system does not need a special operator to handle incoming and outgoing calls. In fact, anyone in the company can learn and master the technic.