Mitel MiVoice MX One
Mitel MiVoice MX One
MiVoice MX-ONE delivers feature-rich unified communications and collaboration,as well as contact center capabilities that enable faster and more effective business communications. By integrating voice, video and data with mobility, enterprises will benefit from increased productivity, particularly for users on the move inside and outside the office.
KEY BENEFITS
- FLEXIBLE WITH UNPARALLELED SCALABILITY
The MiVoice MX-ONE offers unparalleled scalability options. The system can be deployed as centralized or distributed, covering segments from 500 to 100,000+ users. - FUTURE-READY BASED ON THE LATEST TECHNOLOGY
Designed on state-of-the-art technology, MiVoice MX-ONE provides complete and robust communications solution today, while offering a solid path toward digital transformation. - LOW TCO
MiVoice MX-ONE offers reduced IT implementation and operational costs through an efficient single-point-of-entry management suite, combined with a streamlined licensing and pricing structure to help customers benefit from Mitel’s evergreen migration strategy. - OPEN AND STANDARDS-BASED FOR SIMPLE SYSTEM INTEGRATION
The MiVoice MX-ONE provides strong integration with third party products and future cloud-based applications. The complete solution delivers real business value by providing a seamless operational and user experience for on-site and hybrid-cloud environments.
Mitel MiVoice MX One
MiVoice MX-ONE delivers feature-rich unified communications and collaboration,as well as contact center capabilities that enable faster and more effective business communications. By integrating voice, video and data with mobility, enterprises will benefit from increased productivity, particularly for users on the move inside and outside the office.
KEY BENEFITS
- FLEXIBLE WITH UNPARALLELED SCALABILITY
The MiVoice MX-ONE offers unparalleled scalability options. The system can be deployed as centralized or distributed, covering segments from 500 to 100,000+ users. - FUTURE-READY BASED ON THE LATEST TECHNOLOGY
Designed on state-of-the-art technology, MiVoice MX-ONE provides complete and robust communications solution today, while offering a solid path toward digital transformation. - LOW TCO
MiVoice MX-ONE offers reduced IT implementation and operational costs through an efficient single-point-of-entry management suite, combined with a streamlined licensing and pricing structure to help customers benefit from Mitel’s evergreen migration strategy. - OPEN AND STANDARDS-BASED FOR SIMPLE SYSTEM INTEGRATION
The MiVoice MX-ONE provides strong integration with third party products and future cloud-based applications. The complete solution delivers real business value by providing a seamless operational and user experience for on-site and hybrid-cloud environments.
MITEL Aastra MX-One Call Center
MITEL Aastra MX-One Call Center
The most successful enterprises are the ones that best understand and serve their customers. In today’s complex business environments customers have options. It is not sufficient for just one or two functional areas to be responsible for the customer experience. From customer care to sales and marketing and all across other departments, organizations must become even more customer centric. Customer interactions, business processes and measurements must be analyzed and integrated to the business execution model. Aastra BluStar offers best-in class intelligent interaction and communication and unrivalled customer care service across all media. So much more than just a contact center, BluStar is an all-in-one, powerful and flexible platform.
MITEL Aastra MX-One Call Center
The most successful enterprises are the ones that best understand and serve their customers. In today’s complex business environments customers have options. It is not sufficient for just one or two functional areas to be responsible for the customer experience. From customer care to sales and marketing and all across other departments, organizations must become even more customer centric. Customer interactions, business processes and measurements must be analyzed and integrated to the business execution model. Aastra BluStar offers best-in class intelligent interaction and communication and unrivalled customer care service across all media. So much more than just a contact center, BluStar is an all-in-one, powerful and flexible platform.
MITEL Aastra Dialog 4000 Digital Telephones
MITEL Aastra Dialog 4000 Digital Telephones
Aastra Dialog 4000 digital telephones combine excellent sound quality and outstanding features with superior ergonomics. Users also benefit from built-in acoustic shock protection and hearing-impaired support. Dialog phones are highly appreciated in everyday use because of their excellent quality and multiple functions. Environmentally sound design has been a cornerstone in developing the Dialog 4000. All phones support software downloading for remote upgrades and easy maintenance. The Dialog 4000 generation of telephones leads the way into the future for enterprise communications.
MITEL Aastra Dialog 4000 Digital Telephones
Aastra Dialog 4000 digital telephones combine excellent sound quality and outstanding features with superior ergonomics. Users also benefit from built-in acoustic shock protection and hearing-impaired support. Dialog phones are highly appreciated in everyday use because of their excellent quality and multiple functions. Environmentally sound design has been a cornerstone in developing the Dialog 4000. All phones support software downloading for remote upgrades and easy maintenance. The Dialog 4000 generation of telephones leads the way into the future for enterprise communications.
MITEL Aastra Business Phone Call Center
MITEL Aastra Business Phone Call Center
The base of the system is Automatic Call Distribution (ACD), which is included in the core of BusinessPhone. This ensures that calls are directed to the most appropriate call-handling group – accounts department, sales order team, warehouse – giving callers a sense of efficiency, and making the communication process more effective.
One of the building blocks in the system is the BusinessPhone Call Center Supervisor (CCS), an information system for the BusinessPhone Call Center solution. It provides management and staff with information on the performance of the call-center both in real-time and through detailed historical reports. This information is vital for fine-tuning the day-to-day operation of the call-center and for long-term planning.
MITEL Aastra Business Phone Call Center
The base of the system is Automatic Call Distribution (ACD), which is included in the core of BusinessPhone. This ensures that calls are directed to the most appropriate call-handling group – accounts department, sales order team, warehouse – giving callers a sense of efficiency, and making the communication process more effective.
One of the building blocks in the system is the BusinessPhone Call Center Supervisor (CCS), an information system for the BusinessPhone Call Center solution. It provides management and staff with information on the performance of the call-center both in real-time and through detailed historical reports. This information is vital for fine-tuning the day-to-day operation of the call-center and for long-term planning.
