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What is a Call Centre?

What is a Call Centre?


A call centre is a place to receive or transmit a large volume of enquiries by telephone, either for product or service…

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Auto Attendant System


Auto attendant System is also means a digital receptionist/digital telephone operator. What is the duty of a…

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Recording your voice


It is norm these days to record telephone conversations especially for offices involve in public service, customer…

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UPS – to backup your system


UPS stands for uninterruptible power supply. A UPS is actually an electrical device that supplies emergency power the…

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To vary or not to vary


Do you ever wonder why cctv is required in offices or houses? It is not simply to eyeing on people’s activity, it is…

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Spiral Cord


Spiral Cord The thing that connecting the telephone handset and the telephone set is called spiral cord. Spiral cord is…

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Analog Phones


Besides computer, photocopy machine, time attendance system, even the smallest company needs a telephone. It’s a must

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Treat your backup battery kindly


Recently our office experienced a power outage. Even though we could not do work on our computer, at least we can check…

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Music on hold


Majority companies’ will be using music on hold to play recorded music to entertain callers when they are put on hold,…

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