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What is a Call Centre?
A call centre is a place to receive or transmit a large volume of enquiries by telephone, either for product or service…
Auto Attendant System
Auto attendant System is also means a digital receptionist/digital telephone operator. What is the duty of a…
Recording your voice
It is norm these days to record telephone conversations especially for offices involve in public service, customer…
UPS – to backup your system
UPS stands for uninterruptible power supply. A UPS is actually an electrical device that supplies emergency power the…
To vary or not to vary
Do you ever wonder why cctv is required in offices or houses? It is not simply to eyeing on people’s activity, it is…
Spiral Cord
Spiral Cord The thing that connecting the telephone handset and the telephone set is called spiral cord. Spiral cord is…
Analog Phones
Besides computer, photocopy machine, time attendance system, even the smallest company needs a telephone. It’s a must
Treat your backup battery kindly
Recently our office experienced a power outage. Even though we could not do work on our computer, at least we can check…
Music on hold
Majority companies’ will be using music on hold to play recorded music to entertain callers when they are put on hold,…