A call centre is a place to receive or transmit a large volume of enquiries by telephone, either for product or service…

Auto attendant System is also means a digital receptionist/digital telephone operator. What is the duty of a…

It is norm these days to record telephone conversations especially for offices involve in public service, customer…

UPS stands for uninterruptible power supply. A UPS is actually an electrical device that supplies emergency power the…

Do you ever wonder why cctv is required in offices or houses? It is not simply to eyeing on people’s activity, it is…

Spiral Cord The thing that connecting the telephone handset and the telephone set is called spiral cord. Spiral cord is…

Besides computer, photocopy machine, time attendance system, even the smallest company needs a telephone. It’s a must

Recently our office experienced a power outage. Even though we could not do work on our computer, at least we can check…

Majority companies’ will be using music on hold to play recorded music to entertain callers when they are put on hold,…