An IP PBX stands for “Internet Protocol Private Branch Exchange”, and what this means is that an IP PBX system is one where telephones connected to the system are able to make and receive phone calls over the Internet while maintaining analog phones throughout the office. What this means is that without the Internet, you cannot make any phone calls even if the recipient’s number is out of the office.

How the IP PBX system works is that using the Internet, the system sends and receives voice data. Converting the data into voice packets, the IP PBX converts the packet back into voice signals and sends them to the appropriate endpoint. This means that without the Internet, you cannot make any phone calls. Besides this, the IP PBX system may also be cloud-based or situated on-premise. A cloud-based system simply means that the Cloud (or Internet servers) hosts the phone system, while an on-premise system means that the servers within the office will be the host of the phone system.

This system excels for office use in the present day. A significant reason is its cost-efficiency, especially when compared against a VoIP system, and we recognize the value of business keeping costs down. Furthermore, as it may be hosted on the Cloud, your telecommunication system does not need to rely on numerous data centers

In addition, it is effortless to add as many lines as you need to an IP PBX system. Its scalability demonstrates its reliability, and it is suited for all offices, of any size. A final benefit we wish to touch upon is that having a telecommunication system being which relies on the Internet, you are future-proofing your business, as certain lines, such as the Public Switched Telephone Network (PSTN) are due to be phased out in 2027.

In conclusion, we hope that you have learned something new about the IP PBX system, and we hope that reading this has helped you to convince to utilize an IP PBX system for your office.