A softphone is a software allows users to make outbound and inbound calls using internet connection on handheld devices such as a computer, laptop or tablet and can make calls anytime, from anywhere. The softphone software is provided by VoIP provider and is a user-friendly interface that functions much the same way a regular phone would.  Beside that , softphone technology relies on device’s speaker and microphone system to transmit voice to the recipient. Softphones are a smart solution that helps organizations improve business productivity.

Softphone Features

Softphones present a wealth of advantages in the business communication. Typically, softphone come with basic mute and volume control, hold/ resume, and transfer. Other Softphone features is such as Caller ID, Call Waiting, One-click Calling, Caller and Calling Line Information, Call Forwarding, Voicemail, Visual Voicemail, shared contact directory and easier conference calls.

Softphone Benefit

Firstly, softphone app is allow you to make international calls cheaper than the traditional method and is more cost-effective . Second ,Softphones are suitable for multi-location and Softphones allow teams to conduct business almost anywhere and flexibility. Beside that, very efficiency it has the features of make video calling from any device.